Get in touch - we're here to help!
Have a question about an order, need recommendations, or just want to chat about music? Drop us a message!
Camden Lock, Market
London NW1 8AA
Open Mon-Sat 10AM-6PM
+44 (0) 20 7123 4567
Mon-Sat 9AM-6PM
orders@pressplayproductions.co.uk
General enquiries
support@pressplayproductions.co.uk
Monday - Saturday: 10AM - 6PM
Sunday: 12PM - 5PM
Fill out the form below and we'll get back to you within 24 hours.
Quick answers to common questions
Once your order is shipped, you'll receive an email with a tracking number. Use this number on our website or your carrier's website to track your package in real-time.
We offer a 30-day return policy for unused items in original packaging. Simply contact our support team to initiate a return. Refunds are processed within 5-7 business days.
Standard shipping: 5-7 business days (Royal Mail). Express shipping: 2-3 business days. Overnight shipping: Next business day (before 1PM). Free shipping on all orders over £50.
Yes! We ship to over 25 countries worldwide. Shipping costs and delivery times vary by location. International shipping is calculated at checkout based on your location and order weight.
All vinyl is professionally graded using the Record Collector's grading system: Mint (M), Mint Minus (M-), Excellent (E), Very Good Plus (VG+), Very Good (VG), Good (G), Fair (F), and Poor (P). We always provide accurate grading in our listings.
We accept all major credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All transactions are secure and SSL encrypted.